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Your QuestionsCaring fact…There are at least 1,000 young carers in Liverpool under the age of 19. What is Crossroads Caring for Carers?Crossroads service is about improving the lives of carers by giving them time to be themselves and have a break from their caring responsibilities. Our aim is to provide a reliable service, tailored to meet the individual needs of each carer and the person they are caring for. How did Crossroads Caring for Carers begin?In its first year of operation - 1974 - Crossroads supported just 28 families. Today Crossroads consists of approximately 200 member organisations throughout England and Wales. Together, they provide over 4.4 million care hours every year to more than 35,000 carers – that’s the equivalent of over 500 years of care! What does Crossroads Caring for Carers do?The Crossroads team provides practical support where and when it is most needed - usually in the home. A trained Carer Support Worker will take over from the family carer to give them ‘Time to be themselves’. We talk to the carers about how often they would like us to visit, how long the visit should be and at what time they would like our support provided. They then have time to use as they wish - to see friends, keep appointments, study, read or even just to sleep. What do carer support workers do?Every situation is unique depending on the needs of the person being cared for. If someone has a physical disability or illness, a Carer support worker may provide very practical support/ help with personal care, feeding, washing and dressing and assistance with other household tasks. If someone has mental health problems, support may be more on the emotional side. If someone has dementia they may require someone to be with them all the time to ensure they do not come to any harm. All our carer support workers have been trained to meet individual needs and follow nationally agreed standards and quality assurance systems. We apply rigorous recruitment and vetting procedures including enhanced criminal disclosure checks to try to ensure that we employ only suitable staff. Clients who receive our services should be confident that they are supported by a highly trained and qualified team of management staff and carer support workers. What areas does Crossroads Caring for Carers cover?There are Crossroads Caring for Carer schemes throughout the UK. This scheme covers all areas of Liverpool, Sefton and Warrington Council boundaries. What services does Crossroads Caring for Carers provide?You can view the full range of current services at Our services and Our clubs. How can I contact my local Crossroads Caring for Carers office?You can get in touch in several convenient ways. Contact us. How do I find out if I’m eligible to get help from Crossroads Caring for Carers?How much will I have to pay for Crossroads Caring for Carer services?
I’m a young carer. What help can you offer me?There are many ways in which the Crossroads team can make a difference. Find out more by clicking here: Just for young carers. I’ve been looking after a relative for years. I’m worried that he would be upset or somehow feel let down if other people came in to help.People are remarkably dedicated when it comes to caring for family members and close friends. However, caring can be a very intense, emotional and physically draining experience and everyone from time to time needs some time and space to be themselves. There’s no shame in asking for help and there’s no question of you giving up responsibility for the person you’re caring from. Crossroads Caring for Carers just help to share that responsibility, sensitively and in a way that suits your needs and those of the person you’re looking after. How regularly can Crossroads help?
Do Crossroads provide support at night?
Do Crossroads carers administer medication?
Will Crossroads carers cook?
What qualifications do Crossroads carers have?
What happens if we’re unhappy with the help and support that is being provided?
How long does the Crossroads service continue?
Can Crossroads carers help with the shopping?
The person I’m looking after is very sensitive and has some special needs. Will the Crossroads team take account of this?
How can I keep in touch with Crossroads’ carers while I’m away?
My mum is coming home from hospital and needs someone to sleep over. Can Crossroads help?
I’m recovering from a stroke. My daughter has been caring from me and desperately needs a break. Can Crossroads help?
My grandson visits every night to help me tidy the house. He’s got exams coming up and I’m worried that the time he spends with me will affect his school work. Can Crossroads help?
My son is an absolute star. I’m an MS sufferer and he does so much for me. I’m worried that he never has any fun or time to enjoy himself. Can Crossroads help?
Got another question? Contact us now. |
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5 De Havilland Drive, Estuary Business Park, Liverpool L24 8RN . Tel: 0845 051 1970 . Fax: 0151 222 0060 The content of this website can be provided on audio cassette and in large print format. The information can also be provided in other languages, or in Braille. Please contact Crossroads Caring for Carers team for more details. |
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