When Things Go Wrong

Even with the best efforts of all concerned, things don’t always work out as we want them to. If you’re unable to resolve any concerns or problems immediately with your Crossroads Carer or their manager, you can use our complaints procedure.

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5 De Havilland Drive, Estuary Business Park, Liverpool L24 8RN . Tel: 0845 051 1970 . Fax: 0151 222 0060
Registered as a Company Limited by Guarantee in England and Wales No: 3334237. Registered Charity No: 1065434. CSI Registration No: F020000694

The content of this website can be provided on audio cassette and in large print format. The information can also be provided in other languages, or in Braille. Please contact Crossroads Caring for Carers team for more details.