Crossroads Caring for Carers is governed, monitored and evaluated by a Board of Trustees which are legally accountable for our compliance with charity, company and other regulations.
The Trustees have the ultimate control in making decisions regarding policy, strategic planning and development and how the organisation is run.
Chair: Margaret Crichton BA, Cert.Ed.RNT, RN, DNT
Founder member of Liverpool Crossroads, retired nurse lecturer/ senior fellow of the University of Liverpool, member of Patient, Public Involvement Forum for Alder Hey. The Registered Person for Commission for Social Care Inspection.
Tel/fax: 0845 051 1970
Vice Chair: Barbara Dean Retired Civil Servant (Senior Executive in the Office for National Statistics) with extensive skills and experience in management and administration. A trustee with Crossroads Caring for Carers for six years and is currently Vice Chair.
Tel/fax: 0845 051 1970
Valerie Hawkyard BSc Psychol., Dip Hypnopsychology
Treasurer and regional auditor Oxfam; fundraiser for Barnardos; former accountant for Mersey Regional Health Authority, and IT manager Courtaulds.
Tel/fax: 0845 051 1970
Jean Creer Retired private secretary and function organiser, typewriting teacher. Fundraiser.
Tel/fax: 0845 051 1970
Bryan Casbourne BA (Hons)
Retired business manager with skills in commercial contracts, quality systems and business planning. School Governor.
Tel/fax: 0845 051 1970
Jenny Blenkinsop
"I worked in the Airline industry for 40 years, retiring in 1990 when I became a Carer for my mother. I joined Warrington Crossroads in 1995 as a Trustee and shortly after I took over as Chair of the scheme. I have been involved in Charity Fundraising since 1968 and I also sit on the Board of the Warrington Carers Centre."
Tel/fax: 0845 051 1970
Jean Harkin ACI. Arb.
Solicitor civil litigation, Chair Liverpool Paediatric Research Ethics Committee; Treasurer, Association of Women Solicitors.
Tel/fax: 0845 051 1970
Philip Harrison Retired GP who was a member of the Southport and Formby Family Practitioner committee. Member of the Lancashire Wildlife Trust.
Tel/fax: 0845 051 1970
Margaret Hardman Involved in the voluntary sector since 1980. Set up the Multiple Sclerosis Society in South Sefton in 1981. Elected Chair of Crossroads Caring for Carers Association in 1997 and President in 2004 after stepping down as Chair. Chair of Sefton Community and Voluntary Sector since 1997.
Tel/fax: 0845 051 1970
*Could you contribute to Crossroads as a Trustee? Click here.
The Business Team
Simon Shaw ACA, Finance Manager - Member of Institute of Chartered Accountant I qualified as a Chartered Accountant in 1983. I joined Crossroads Caring for Carers in December 2005 and I am responsible for the efficient financial management of the organisation.
My key role is the development of financial systems to met SORP requirements, planning and day-to-day management. The role will also include the development of IT and communications systems within the company. I am also a member of the local council in Sefton.
Sandra Emmett, Human Resources & Administration Officer My role in the organisation is the responsibility for the administrative support to the scheme especially Human Resources, The Board of Trustees and Senior Management. I am also responsible for the Crossroads Association Annual Statistics. I passed my NVQ Level 3 in NVQs in Management in 2005.
Sobina Khokhar, Finance & Contract Monitoring Officer My role carries the continuing responsibility for the payroll, finance administration, monthly sales and purchase invoices. As well as monthly statutory client contracts performance for Crossroads Caring for Carers in the area. NVQ Level 3 in NVQs in Management plus AAT Level 2.
Tony Rowan, Operations Manager Since I joined Crossroads Caring for Carers in 2003, I have had the responsibility for the care team to deliver high quality services to Carers and the persons they look after. I also contribute to the strategic development of services for Carers.
My principal duties and responsibilities include the administration assessment and planning of appropriate care. Equal opportunities monitoring and reviewing the service we provide to our Carers and clients, to contribute to effective team working across the organisation. I am also a member of the standing Crossroads Association Policies and Procedures sub committee.
I am a member of the Liverpool Learning Disability Forum and 0 - 25 Network.
I completed my HND in Health and Social Care Management in July 2005 and my NVQ Level IV Registered Managers award in April 2006.
Maureen Crosby, Service Development Manager - Children Services I joined Crossroads Caring for Carers in 1997 (having been previously with Wirral Crossroads and I am currently the service development manager, with special responsibility for Children's services.
My responsibilities include organising one to one support for Children with Complex Needs, Children's Clubs and the Children's Palliative Care service supported by the Big Lottery.
During my time with Crossroads Caring for Carers, I have gained a wealth of knowledge and experience, in various roles within Crossroads Caring for Carers dealing with and understanding Carers needs and issues. I completed my NVQ Level IV Registered Managers award in 2004.
Debra Murphy, Care Manager I joined Crossroads Caring for Carers in January 2004. My role includes taking referrals, completing assessments, introducing support workers, co-ordinating with families, partners and clients. Care planning is also my responsibility along with organising rotas.
A major part of my role is working closely with statutory agencies, in a multi-disciplined environment to ensure the best level of care is delivered to meet the Carers needs. I completed my NVQ Level IV Registered Manager award in 2005.
Shirley Riley, Care Manager I first started with Crossroads in 1991, as the Sefton Crossroads Scheme was just beginning. I set up the office, recruited the first Carer Support Workers and built the scheme up from scratch. Within 6 months the size of the scheme doubled and went from strength to strength. In April 2005 as part of the merger with Liverpool Crossroads, my role changed to Care Manager for Sefton/children in Liverpool based in the office in Breckfield. As a result of the merger with Warrington Crossroads, I am now Care Manager for Adults in Warrington, and I have responsibility also for clients in Liverpool and Sefton.
I completed my HNC in Business and Management in 2002 and have this year successfully completed my NVQ IV (Registered Managers Award).
Linda Fallon, Care Supervisor - Adults When I first came to work at Crossroads Caring for Carers in March 1997, I was a Carer Support Worker. I completed my NVQ Level III in Care and was promoted to the position of Care Supervisor in April 2005.
My role entails reassessment of Carers and clients, monitor quality care standards, to supervise carer support workers and deal with client enquiries.
Jackie Coles, Care Supervisor - Children
In July 2001 I began working for Crossroads Caring for Carers as a Carer Support Worker, supporting special needs children. In April 2005 I was successful in my application to become a Care Supervisor for Children.
A major part of my role is liaising with Social Work Teams and Families to ensure Parent Carers and Young Carers have 'Time to be Themselves'. I have been a part of the development of inclusive Children's services to meet Statutory bodies requirements. I completed my NVQ Level III in Children & Young People in mid 2006.
Pamela Goldson, Care Coordinator I originally joined Crossroads Caring for Carers as a Carer Support Worker in April 2002. Two years later I became the Care Co-ordinator and my main role now is to allocate calls to staff rotas to cover all the clients care.
I am also responsible for the Housing projects we have with English Partnerships and Maritime Housing. I completed my NVQ Level III in Care in early 2006.
Kathy Hartley, Care Co-ordinator I joined Sefton Crossroads in 1992, transferring to the Liverpool office when Sefton scheme merged with Liverpool in April 2005, I am enjoying being part of a busy team and have developed my computer skills to enable me to prepare, check and reconcile timesheets for approximately 60 staff. I work closely with Pam, so I share responsibility for co-ordinating the care delivered across the whole scheme which now also includes Warrington.
Crossroads Caring for Carers vacancies. Click here.
Some of our volunteers
Lisa Rudkin
I first came into contact with Crossroads Caring for Carers when a Support Worker came to support my sister, so that I could have a break. She has Criduchat Syndrome which means she requires a specialist carer support package. I completed my work experience in the Crossroads Caring for Carers office and since then I have started to do volunteer work for them, by helping around the office while I am on my holidays. I have also taken part in Young Carers activities including the Summer Pops Festival and a day trip to North Wales.
Albert Clare
In March 2004 Crossroads Caring for Carers inaugurated a new scheme to provide a social club for its Carers in Liverpool. Initially it was arranged to have a meeting on the first Wednesday of each month. I have been involved in the scheme as part of my voluntary work with Crossroads.
So far, we have had some success and hope in time to encourage more carers to attend these meetings. You are welcome to let us have your suggestions and ideas that may bring some pleasure and enjoyment to members. I have been a Carer in the past and know it’s not easy, but I hope, we can help in some way by providing this social club.
Breckfield Centre, Breckfield Rd North, Liverpool L5 4QT . Tel: 0845 051 1970 . Fax: 0151 222 0060
Registered as a Company Limited by Guarantee in England and Wales No: 3334237. Registered Charity No: 1065434. CSI Registration No: F020000694
The content of this website can be provided on audio cassette and in large print format. The information can also be provided in other languages, or in Braille. Please contact Crossroads Caring for Carers team for more details.
